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Price Match Guarantee
HockeyShot is the #1 source in hockey training & skill building products. We pride ourselves in offering the best and largest selection of hockey training products in the industry! We are always looking to help players, coaches, hockey schools, and associations in achieving all their goals.
As your #1 source for hockey training & skill building products we are committed to offering the best prices and services possible. Our price match guarantee ensures you will always get the best price when you shop with us. If you find a better list price for the same product on another website, we will match it! When placing your order online, include the URL of your product from the competitor's website and it will be reviewed. If you are placing your order by phone, mention it to the customer service agent. All price match requests must be made at the time of purchase. If eligible, a credit will be issued back to you within 1-3 business days. You will receive a confirmation email once your request has been processed. Processing times for refunds are 48 hours with credit cards and instant with PayPal. If you need any additional information, please do not hesitate to contact our Customer Experience Team, who are available Monday - Friday between 8 am & 5 pm EST *excluding holidays.
*Please Note: Due to irregular promotions and sales during the holidays (November 21st, 2016 – January 5th, 2017), HockeyShot’s Price Match guidelines will not apply. During this period all refunds and credits will be issued at the discretion of our world class Customer Service Team. We hope you find what you are looking for at an affordable price! Happy Shopping & Happy Holidays :)
*Veuillez prendre note : Du aux irrégularité de nos ventes et promotions durant le temps des fêtes (21 Novembre, 2016 – 5 Janvier,2017). Notre Garantie du Plus Bas Prix ne s’appliquera pas. Tous les remboursements et crédits seront admis à la discrétion de notre équipe de service à la clientèle. Nous souhaitons que vous trouverez ce que vous cherchez à un bon prix! Bon magasinage et surtout, nous vous souhaitons de belles fêtes de fin d'année!
Hassle Free Returns
IF YOU ARE NOT 100% SATISFIED WITH YOUR PURCHASE, YOU CAN RETURN YOUR ORDER TO US FOR CASH BACK.
If for whatever reason you are not happy with your purchase, just email our customer service team at firstname.lastname@example.org and our friendly customer service team will help you organise your return. All we ask is the product is unused and the packaging is unopened. Once we receive your products back to our store, the credit will be applied to your account.